General

• All packages will be shipped out of The Netherlans via PostNL

• Our goal is to ship out orders within 3 working days after the order is placed

• All packages will be sent via Track & Trace, for which you will receive a link when the package has been handed over to PostNL.

• For non EU customers, the checkout process will automatically reduce 21% VAT from the listed price.

Netherlands shipping:

* Regular registered post - 6.95 EURO

* Insured shipping (up to purchase value 250 EURO) - 7.95 EURO

* Maximum package weight - 29 kg

* Free shipping on orders 75 EURO incl VAT and above

European Union:

Conditions:

* All packages insured up to a purchase value of 500 EURO

* Maximum package weight: 29 kg. For orders weighing more, email us at info@gladiatorgrooming.com to know the shipping rates.

Prices:

* Belgium, Germany & Luxembourg - 8.95 EURO (Free shipping on orders 85 EURO incl VAT and above)

* Austria, Denmark, France, Italy, Monaco - 14.95 EURO (Free shipping on orders 150 EURO incl VAT and above)

* Czech Republic, Slovakia, Spain - 16.95 EURO (Free shipping on orders 150 EURO incl VAT and above)

* Finland, Ireland, Portugal - 18.95 EURO (Free shipping on orders 150 EURO incl VAT and above)

* Hungary, Poland, Slovenia, Sweden - 19.95 EURO (Free shipping on orders 150 EURO incl VAT and above)

* Latvia, Lithuania, Romania - 24.95 EURO (Free shipping on orders 150 EURO incl VAT and above)

* Bulgaria, Estonia, Greece - 26.95 EURO (Free shipping on orders 150 EURO incl VAT and above)

 Rest of the world: 

* USA, UK & CANADA: Shipping 19.95 EUR. Free shipping orders 100 EUR and above

* Shipping starts at 21 EUR  (Free shipping on orders 125 EURO and above)

* All packages insured up to a purchase value of 200 EURO

* Maximum package weight: 19 kg

* For orders weighing more than 19 kg, email us at info@gladiatorgrooming.com to know the shipping rates.

Conditions:

• If you are not satisfied with your purchase, write to us within 14 days or receipt of goods at info@gladiatorgrooming.com  to initiate a return
• The goods must be unused and in their original packaging
• The return cost should be borne by the customer
• If it's been more than 14 days and you're not happy with your purchase, just write to us and we'll try our best to set things right for you!
• For Netherlands customers only, we will generate a shipping label that you can use to return the package via PostNL.
• The return address for the packages is - 

Gladiator Grooming
De Stoutheuvel 15
5632MN, Eindhoven
The Netherlands

Goods damaged on receipt:

By default all our shipments are insured (see the shipping policy for details), except Netherlands shipping since the customer has to option to choose uninsured shipping there.

In case the goods arrive to you in damaged state, send us an email at info@gladiatorgrooming.com with pictures of the damage. We will initiate a claim with our shipping partner for the insured amount and send you a replacement for the damaged good(s) free of cost!